Not resolved

Passports and Visas advertise that they can expedite visa service. In my case (one of the worst experiences I have ever had) not only they failed to issue me the visa on time (which resulted in canceling a non-refundable ticket as well as my hotel reservations) they also misled me, they stopped answering the phone after their colossal failure, they were rude and unprofessional and only after my attorney wrote their Managing Director a letter they returned my passport.

It took them 4 days to submit my docs for the visa and in the meantime they were assuring me that the visa will be issued on time.

NEVER EVER use their services.

Reason of review: Poor customer service.

Monetary Loss: $4600.

Company wrote 0 private or public responses to the review from Aug 22.
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