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DO NOT TRUST this company. They don't respond to any requests. The phone lines are a joke, it counts down the number you are in the queue and when it gets to your turn, the system hangs up on you. I have written multiple emails to Barbara Sosa asking for an update with...
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Company wrote 0 private or public responses to the review from Dec 03.
1.0
I didn't like
  • Everything about this transaction and company
#1413516
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After paying the initial $240 i was called and told that the co needed a blank money order for $190 so they can take it to the Cuban embassy. The company was having issues and i would get my money back as a credit in my credit card. I got a phone call today from...
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Company wrote 0 private or public responses to the review from Nov 20.
1.5
#1404365
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1) I was supposed to leave today, but still don't have my passport 2) They had a deadline of last week and told me that they would meet it 3) I learned that they sat on my application for 1 week before submitting to the consulate for my visa. 4) No one bothered to...
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Company wrote 0 private or public responses to the review from Oct 01.
1.0
#1370247
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It was difficult to even give this company a one star. It is a complete scam. My boss was going on a last minute trip to China and in order to secure his visa on time, we decided to use this service. They demanded we pay expedited fees up front (which we did) and...
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Company wrote 0 private or public responses to the review from Aug 22.
Anonymous
Stephanie K

I've used passportsandvisas before (April 2018) and got the visa the very next day for India business evisa. However, this time, it's like they fell off the face of the earth!...

1.0
#1336256
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Passports and Visas advertise that they can expedite visa service. In my case (one of the worst experiences I have ever had) not only they failed to issue me the visa on time (which resulted in canceling a non-refundable ticket as well as my hotel reservations) they...
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Company wrote 0 private or public responses to the review from Aug 22.
#1335983
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Terrible service. It is a scam. They make it look like you are actually renewing your passport. They hide the language that they are a service. Then when you realize it too late, they charge you $50 to cancel within 24 hours, which is all they give you to cancel, even...
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Company wrote 0 private or public responses to the review from Jun 05, 2017.
1.1
I liked
  • Friendliness of my account manager
I didn't like
  • Fees
  • Overall way that they handle business and their policies
  • Inability to reach someone
#1056581
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I WAS GOING ON TO CANCUN. NEEDED PASSPORT IN 7-10 days. Called on Friday evening. I understood it would be 279.00 for 2 people. It was 279.00 for one and then 309.00 for the other. Plus, government, and post office fees. Total cost, (WHICH THEY DONT TELL U) is 504.00...
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Company wrote 0 private or public responses to the review from Jun 02, 2015.
I didn't like
  • Representative not clear on price
#644166
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This company attempted to assist my son in renewing his passport. They were very quick to take his money and not provide any service. When he tried to schedule an appointment, the guy was on vacation. The nearest other office was in New York - 6 hours away. They...
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Company wrote 0 private or public responses to the review from Apr 14, 2013.
#400637
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Passportsandvisas.com, an online service that does rush passport processing, has given me the run around for nearly 4 months. The company failed to process my passport within the promised time, then can't seem to mail my partial refund check. After numerous calls...
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Company wrote 0 private or public responses to the review from Feb 11, 2010.
LeeHamilton
LeeHamilton

Update: Finally I did receive my refund check and the owner apologized for the delay. Though the delay was unacceptable, I feel the company is showing that it wants to stay ...

#170946
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Contact Passportsandvisas

Mailing Address:
Passports and Visas.com
5200 Blue Lagoon Drive, Suite 770
Miami, Florida 33126
United States
Phone:
(855) 891-2839
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Recently Discussed Reviews

There are many express passport services on the web who promise to get your passport done in as little as 24 hours. The process involves the same procedure as getting one on your own, except that you mail the contents of a sealed envelope to the passport service, who...
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Company wrote 0 private or public responses to the review from Jun 23, 2008.
Anonymous
Michael Manzer

Got call from wife to start the process for her to get her passport renewed quickly (while she was driving home). Signed up and paid on Passports and Visas.com only to hear fr...

Anonymous
Anonymous

Wow, sorry to hear about your problem getting your passport expedited. I can relate to the ex-wife hassle. I have used expresspassport.com a couple of times and haven't yet ha...

#125043
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